This is the percentage of increase in calls and emails received by our Reservations department.
We understand the frustration, even annoyance, that can be caused by excessive waiting times or full weekend schedules.
However, we would like to take this opportunity to remind you that all the experiences offered by our Maison can be booked directly on our website. Our rates and availability are updated in real time, making this the fastest and most seamless way to secure a reservation.
Please know that we are not happy about this situation and are imagining numerous solutions to streamline our customer journey; because we know this one begins with the first call!
We would like to sincerely thank you for your enthusiasm in coming to our Maison and assure you that the customer experience remains our priority.
Thank you for your understanding and see you soon in Haute-Provence.
